Story Preview returning "Forbidden" error in Composer

Incident Report for Arc XP

Resolved

This incident has been resolved.

Posted Jun 30, 2026 - 16:28 EDT

Update

This issue is resolved

Posted Jun 30, 2026 - 16:27 EDT

Update

After further investigation, we've determined this issue is not affecting the broader platform. It is isolated to a specific customer configuration, and all other services and customers are operating normally.

Posted Jun 30, 2026 - 16:26 EDT

Update

We are continuing to investigate this issue.

Posted Jun 30, 2026 - 15:44 EDT

Investigating

We are currently investigating this issue.

Posted Jun 30, 2026 - 15:44 EDT

This incident affected: Platform & Delivery Acceleration (PageBuilder Engine).