All Systems Operational

About This Site

This page will be updated to reflect any product incidents we are aware of which cause customer impact. During any such incidents, status updates will be posted here regularly.

Postmortems will be added to incidents after internal review has been completed.

Please visit https://support.arcpublishing.com to access our support portal, where you can access documentation and support tickets.

This Status Page is to be used for informational purposes only.

Content Platform Operational
Publishing Platform Operational
Migration Center Operational
View API Operational
Developer Experience & SDKs Operational
Themes Operational
Mobile SDK Operational
IFX Operational
Creator Apps Operational
Composer Operational
WebSked Operational
PageBuilder Editor Operational
Photo Center Operational
Video Center Operational
Content Intelligence Operational
Arc Intelligence Operational
Recommendations Operational
Platform & Delivery Acceleration Operational
PageBuilder Engine Operational
Web Delivery Operational
Revenue Engine Operational
Subscriptions Operational
Partner Products Operational
Queryly Operational
Akamai Botman Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Resolved - We received notice from our infrastructure provider that the DNS instability has been resolved, and we have observed recovery for all Arc services.

In addition to Composer, Publishing, IFX and PageBuilder Editor were partially impacted and customers are advised to republish affected content (any content showing errors). For IFX, please evaluate your logs for any impact. For other systems (Photo, Video, WebSked, etc), no action is required.

If you notice anything else out of place, please open a support ticket so we can investigate.

Thank you.

Feb 10, 17:37 EST
Update - We're seeing most systems returning to normal. We are continuing to monitor for regressions.
Feb 10, 17:03 EST
Update - The DNS outage affects mostly Composer. Some other Arc components are also affected to a smaller extent. We see a few errors across Draft API, Content API, WebSked, scheduled publishing. We are observing limited recovery and are continuing to monitor.
Feb 10, 16:55 EST
Monitoring - Arc is aware of an internet wide DNS issue, impacting multiple Arc services. We are continuing to monitor the situation and to provide updates. At this time, our rendering layer is not affected.
Feb 10, 16:16 EST
Investigating - We are investigating a loading issue with Composer. We are actively investigating the root cause as well as possible remediations.
Feb 10, 15:52 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.