All Systems Operational
About This Site
This page will be updated to reflect any product incidents we are aware of which cause customer impact. During any such incidents, status updates will be posted here regularly.
Postmortems will be added to incidents after internal review has been completed.
Please visit https://support.arcpublishing.com to access our support portal, where you can access documentation and support tickets.
This Status Page is to be used for informational purposes only.
Content Platform
Operational
Publishing Platform
Operational
Migration Center
Operational
View API
Operational
Developer Experience & SDKs
Operational
Themes
Operational
Mobile SDK
Operational
IFX
Operational
Creator Apps
Operational
Composer
Operational
WebSked
Operational
PageBuilder Editor
Operational
Photo Center
Operational
Video Center
Operational
Content Intelligence
Operational
Arc Intelligence
Operational
Recommendations
Operational
Ask The Source
Operational
Platform & Delivery Acceleration
Operational
PageBuilder Engine
Operational
Web Delivery
Operational
Revenue Engine
Operational
Subscriptions
Operational
Partner Products
Operational
Queryly
Operational
Akamai Botman
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Content Platform Draft API Sandbox Database Preparation: us-east-1 Oct 12, 2026 01:00-03:00 EDT
Arc XP will perform a scheduled database upgrade that briefly affects the Draft API in sandbox environments. During each maintenance window, content creation and editing in Composer, content imports in Migration Center, and integrations that call the Draft API may be unavailable for typically under a minute.
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 16:41 EDT
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 16:41 EDT
Content Platform Draft API Sandbox Database Upgrade: ap-southeast-2 Oct 13, 2026 10:30-12:30 EDT
Arc XP will perform a scheduled database upgrade that briefly affects the Draft API in sandbox environments. During each maintenance window, content creation and editing in Composer, content imports in Migration Center, and integrations that call the Draft API may be unavailable for typically under a minute.
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 16:46 EDT
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 16:46 EDT
Content Platform Draft API Sandbox Database Upgrade: ap-northeast-1 Oct 14, 2026 12:00-14:00 EDT
Arc XP will perform a scheduled database upgrade that briefly affects the Draft API in sandbox environments. During each maintenance window, content creation and editing in Composer, content imports in Migration Center, and integrations that call the Draft API may be unavailable for typically under a minute.
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:48 EDT
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:48 EDT
Content Platform Draft API Sandbox Database Upgrade: eu-central-1 Oct 15, 2026 21:00-23:00 EDT
Arc XP will perform a scheduled database upgrade that briefly affects the Draft API in sandbox environments. During each maintenance window, content creation and editing in Composer, content imports in Migration Center, and integrations that call the Draft API may be unavailable for typically under a minute.
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:50 EDT
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:50 EDT
Content Platform Draft API Sandbox Database Upgrade: us-east-1 Oct 19, 2026 01:00-03:00 EDT
Arc XP will perform a scheduled database upgrade that briefly affects the Draft API in sandbox environments. During each maintenance window, content creation and editing in Composer, content imports in Migration Center, and integrations that call the Draft API may be unavailable for typically under a minute.
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:50 EDT
Production environments and published, live sites are not affected.
Each region has two maintenance windows: a preparation window followed by the upgrade window. All times are shown in each region’s local timezone.
Customer action required: Move any stories scheduled to publish or unpublish during your regional maintenance window to a time outside the window. We also recommend confirming that your integrations handle a brief Draft API failure gracefully. Calls to the Draft API return a 503 Service Unavailable response during the switchover.
Posted on Oct 06, 2026 - 17:50 EDT